Our Commitment To Health and Safety

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At Pacifica Hotels, the health and safety of our guests and team members is our primary concern. We have crafted a suite of measures and processes dedicated to ensuring the cleanliness of our hotels and the safety of our community. Pacifica’s Pure Stay program is crafted to reassure all that health and safety are foremost in our hearts and minds.


CHLA Clean + Certified: Our Hotel is Clean + Safe Certified by the California Hotel & Lodging Association.

Highlights

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2 queen beds, tv on a desk and chair next to a fireplace. the wall has a light blue mural of trees and sky

Guest Rooms

  • Stringent cleaning and sanitizing protocols will be used to clean guest rooms.
  • thorough disinfection efforts and heightened focus on high-touch areas including, but not limited to: television remote controls, door and furniture handles, water faucet handles, nightstands, telephones, in-room control panels, light switches.
Lobby of hotel with front desk, fire place, book shelf and yellow and grey stripped chairs

Contactless Check-Out

  • Integration of text messaging engagement platforms for contactless requests and inquiries.
  • Contactless check-out now available via text message.

Updated Flexible Policies

Enjoy peace of mind with flexible cancellations. We are offering waived cancellation fees up to 24 hours before your scheduled arrival date. Changing the date on any reservation may result in different pricing, but there is no fee for making changes. Reservations with pre-paid rates will be subject to the rate offer rules communicated at the time of reservation.